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August 9, 2017
August 9, 2017

How to Respond to Negative Reviews: Dos and Don’ts

  Your company or brand might use social media to engage with customers, gather positive reviews, enhance brand recognition, and foster word-of-mouth marketing. But is your brand properly responding to negative reviews and comments?   It may be difficult to take negative feedback head-on – but that’s exactly what you must do to maintain your...
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